Contact Us
At roobet, operating via roobet-ca.casino, we are committed to providing comprehensive and accessible communication channels to assist our Canadian clients. Please find below all relevant contact means and guidelines for reaching out to our support team and corporate offices.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Corporate and Legal Contact Details
roobet operates under the legal and regulatory framework required for online gaming platforms serving Canadian players. The following information outlines our corporate designations and official headquarters:
- Legal Address: Korporaalweg 10, Curaçao
- Headquarters: Korporaalweg 10, Curaçao
- Regional Subsidiary Office: Raw Entertainment Ltd (Cyprus subsidiary, address not specified)
Corporate Structure
roobet is a part of the group operated by Raw Entertainment B.V., with a subsidiary entity, Raw Entertainment Ltd, registered in Cyprus, supporting regional operations.
Licenses and Regulatory Compliance
roobet-ca.casino is duly authorized and licensed for online gaming and gambling activities under the jurisdiction of the Curaçao Gaming Control Board. This ensures compliance with established industry and jurisdictional standards, providing players with a secure and trustworthy environment.
License Details
| Issuing Authority | Curaçao Gaming Control Board |
| License Number | 8048/JAZ |
| Type of Activity | Online gaming and gambling |
| License Validity | Until 2025 (subject to renewal and compliance) |
The license obligates roobet to uphold all applicable regulations, including player protection, fair gaming, anti-money laundering (AML), and responsible gambling measures.
Local Regulatory Considerations for Canadian Clients
While roobet is licensed in Curaçao, it serves Canadian clients in compliance with Canadian laws and best practices within the online gambling industry. Players are advised to ensure participation aligns with their local provincial legislation. roobet endeavors to maintain transparent operations respecting the legal frameworks applicable to Canadian users.
Privacy, Responsible Gaming, and Support
All inquiries and communications with roobet-ca.casino are managed in strict confidence in accordance with privacy laws applicable in Canada, including safeguarding any personal information you provide. For concerns relating to responsible gaming, support is available 24/7 through multiple contact channels.
How to Contact roobet
Visitors and players seeking assistance, clarification, or technical support may contact us using the following methods:
- Official Website: Access https://roobet-ca.casino for information, live chat support, and account management.
- Contact Form: Use the embedded contact form above to send inquiries directly to our support team. Ensure you provide a valid email address for responses.
- Live Chat: Available 24/7 on our website for real-time assistance.
- Telephone Support: While no specific phone numbers are listed, telephone support may be provided via live chat or email upon request.
Legal Disclaimers and Important Notices
roobet provides this contact page for informational purposes only. All communications are subject to the terms and conditions of use outlined on our website. Users acknowledge that the availability and response times may vary depending on request complexity.
By using the contact channels provided, you consent to the processing of your personal data in accordance with our Privacy Policy, which complies with Canadian data protection laws and industry standards.
Players are responsible for ensuring they meet the legal age and licensing requirements for online gambling as stipulated by their jurisdiction within Canada.
Summary
roobet-ca.casino is committed to maintaining open, clear, and responsive communication with its clients. The contact form above, along with the official website and support options, ensures Canadian players can obtain support, resolve issues, and communicate effectively with our team. Licensing under the Curaçao Gaming Control Board provides an added layer of trust in our operations through 2025 and beyond.