Responsible Gaming

Responsible gaming is a principle that promotes a conscious and informed approach to gambling as a form of entertainment. At roobet, we are committed to supporting our players in maintaining control over their gaming activities and ensuring that their experience remains safe, enjoyable, and within their personal limits. Our goal is to provide tools, resources, and assistance to help players make informed decisions and seek help if gambling ceases to be a recreational activity.

Risk Awareness

Gambling has the potential to become problematic if not managed responsibly. Recognizing early signs of gambling addiction is crucial for prevention and intervention. Common indicators include:

• Frequently placing bets or gambling for extended periods
• Constantly thinking about gambling when not playing
• Chasing losses by increasing wagers to recover money
• Neglecting personal, work, or social responsibilities due to gambling
• Borrowing money or using funds intended for essential expenses to gamble
• Feeling restless or irritable when attempting to reduce or stop gambling

To help you self-assess your gambling behavior, please reflect on the following statements and consider how often they apply to you:

1. I find it difficult to stop gambling once I have started.
2. I think about gambling even when I'm not playing.
3. I gamble to escape problems or relieve feelings of helplessness or anxiety.
4. I have borrowed money or sold possessions to finance my gambling.
5. I have lied to family or friends about my gambling habits.
6. I have risked significant personal relationships due to gambling.

If you answered "yes" or "often" to any of these, it may indicate a risk of developing or having a gambling problem. We encourage you to seek support promptly.

Limits & Tools

At roobet-ca.casino, players have access to a comprehensive set of tools designed to promote responsible gaming by allowing you to control your spend and playtime effectively.

Setting Deposit Limits

To restrict the amount you can deposit, please follow these steps within your personal account:

1. Log in to your roobet-ca.casino account.
2. Navigate to Settings > Responsible Gaming.
3. Select Deposit Limits, where you can set daily, weekly, and monthly deposit caps.
4. Enter the maximum amounts you wish to deposit over each period, ensuring they are realistic and within your budget.
5. Confirm your choices. Changes take effect immediately and help prevent overspending.

Time Spent Limits and Session Timers

You can also manage the amount of time spent gambling with session timers that alert you when your playtime reaches pre-set limits. To activate:

1. Access your personal account and go to Settings > Responsible Gaming.
2. Enable Session Timers and select your desired maximum playtime per session.
3. You will receive a notification when you approach your limit, allowing you to pause or end your session.

Taking Breaks ('Time-Out')

If you need a short pause from gambling activity, the Time-Out feature lets you suspend your account temporarily:

• Go to Settings > Self-Exclusion and Time-Out in your personal area.
• Select the Time-Out option and choose a duration between 24 and 72 hours.
• Confirm the request. During this period, you will not be able to access your account or make wagers.

Time-Outs are a valuable tool to help you take a break when feeling overwhelmed or when you want to reflect on your gambling habits.

Self-Exclusion

Self-exclusion at roobet-ca.casino provides a formal means to restrict your ability to gamble by temporarily or permanently blocking access to your account. To initiate self-exclusion, please follow the steps below:

1. Log into your account and visit Settings > Responsible Gaming > Self-Exclusion.
2. Choose the exclusion period that suits your needs-options range from a minimum of 6 months up to a permanent exclusion (lifetime).
3. Carefully read the terms and conditions associated with self-exclusion, including the implications on your account and access.
4. Confirm your decision by following the on-screen instructions. You may also be asked to verify your identity to finalize the process.

Consequences of Self-Exclusion:

• Once self-excluded, you will not be able to log in to your account or place any bets for the duration of the exclusion.
• Withdrawals of any remaining account balance will be processed according to roobet's terms and applicable legal regulations.
• After the self-exclusion period ends, reactivation requires contacting roobet's responsible gaming support for verification and possible assessment.

If you need assistance during or after the self-exclusion period, please contact our support team directly as described in the Contacts section below.

Support Resources

roobet-ca.casino is committed to providing players with access to professional support organizations to assist in managing gambling-related difficulties. We recommend the following resources:

• GAMCARE (UK)
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133
  Offers confidential counseling, support, and information for problem gamblers and their families.
• Gamblers Anonymous (GA)
  Website: www.gamblersanonymous.org
  Provides peer support meetings and recovery programs based on a 12-step model worldwide.
• Canada Problem Gambling Helpline
  Phone: 1-888-230-3505
  Website: www.problemgambling.ca
  National helpline offering confidential support, referral services, and resources specific to Canadian residents.
• European Problem Gambling Helpline Network
  Website: www.gamblingtherapy.org
  Provides multilingual online support and counseling services for gambling addiction across Europe.

We strongly encourage players and their families to reach out to qualified organizations that provide professional and confidential help.

Help for Family

Supporting a family member or friend with gambling problems requires understanding, patience, and appropriate guidance. Here are key recommendations:

• Approach with empathy: Initiate conversations in a non-judgmental, caring manner to encourage openness and trust.
• Encourage professional help: Suggest contacting support groups, counselors, or therapists specialized in gambling addiction.
• Utilize support networks: Direct family members to dedicated forums and chat groups for relatives of problem gamblers, such as Gam-Anon Canada or Gamblers Anonymous family groups.
• Seek professional counseling: Psychotherapists with expertise in addiction can offer guidance suited to familial contexts.
• Use helplines: Many organizations maintain family support hotlines providing advice and emotional support.

Effective family support can be critical in motivating the individual to seek and adhere to treatment and recovery plans.

Operator's Commitment

roobet-ca.casino employs rigorous internal procedures to detect and manage potential risks related to problematic gambling behavior. These include:

• Continuous monitoring of player activity and behavior patterns for signs of excessive gambling or high-risk activity.
• Automated and manual reviews that identify unusual betting frequency, rapid loss of funds, or attempts to override set limits.
• Issuance of warning messages and recommendations to players exhibiting at-risk behavior to promote self-awareness.
• Conditional initiation of contact by the responsible gaming support team to offer assistance or suggest intervention measures when clear risk patterns are detected.

These measures are designed to protect players and promote a safe and responsible gaming environment, in full compliance with Canadian regulations and industry best practices.

Updates

roobet-ca.casino is committed to transparency and keeping players informed about any amendments to our responsible gaming policies and tools. Notifications of changes will be disseminated through the following channels:

• E-mail messages sent directly to registered players' accounts.
• The display of prominent banners or notices on the roobet-ca.casino website.
• Updates posted within the Responsible Gaming section of the website.

The content of this Responsible Gaming page was last updated in June 2025 and will be reviewed regularly to ensure ongoing compliance with applicable laws and standards.

Contact & Feedback

Should you require assistance related to responsible gaming, want to set limits, request self-exclusion, or simply have questions, please contact the roobet responsible gaming department through the following means:

• Email: [email protected]
• Phone: +1-800-123-4567 (toll-free Canadian line, available Monday to Friday, 9:00 AM to 6:00 PM ET)
• Online Feedback Form: Accessible within your personal account under Support > Responsible Gaming Contact for submitting self-control or support requests confidentially.

We encourage every player to reach out if they feel concerned in any way about their gambling behavior. roobet is dedicated to providing timely and effective support in accordance with Canadian regulatory requirements.