Terms & Conditions

These Terms govern your relationship with the operator of the online casino platform roobet, accessible via roobet-ca.casino. By accessing or using the services provided by roobet, you agree to be bound by these Terms. These Terms became effective as of June 1, 2025, and remain in effect until updated or replaced in accordance with the provisions herein.

Definitions

For the purposes of these Terms, the following definitions shall apply:

Operator - roobet and its legal representatives, owners, and affiliated entities managing and operating the online casino platform at roobet-ca.casino.
User - any individual who accesses or uses the services provided by roobet, including visitors and account holders.
Player - a User who has registered an account with roobet and participates in any form of betting or gameplay.
Bet - any wager or stake placed by a Player on a game, event, or outcome offered by roobet.
Bonus - any promotional or incentive offer granted by roobet to Players, subject to specific terms and wagering requirements.
Wager - the total amount of real money bets that must be placed by a Player in order to fulfill the conditions of a Bonus.
Account - the personalized user profile created upon registration, used to access roobet's services.
KYC (Know Your Customer) - verification process involving submission of identification documents to confirm the User's identity, age, and eligibility.
Responsible Gaming - practices and policies adopted by roobet to promote safe, fair, and controlled gambling activities.

Account Registration

To create an Account with roobet and participate in gambling activities, Users must comply with the following conditions:

Age Requirement: Users must be at least 18 years old or the legal age for gambling in the jurisdiction of Canada, whichever is higher.
Registration Process: Users must provide a valid email address and create a secure password. Email verification is mandatory to activate the Account.
KYC Verification: roobet requires Users to submit valid identification documents for verification purposes, including but not limited to government-issued ID, proof of address, and other relevant documents. Verification must be completed before withdrawals or as required to meet regulatory compliance.
User Obligations:
- Provide accurate, truthful, and complete personal data during registration and account updates.
- Maintain the confidentiality of login credentials and notify roobet immediately of any unauthorized use of the Account.
- Use the Account only for lawful activities consistent with these Terms.

Betting & Gameplay Rules

roobet provides Players with opportunities to place bets and participate in various casino games, subject to the following rules and conditions:

Bets

Placing Bets: Bets may be placed using real money or Bonus funds, subject to minimum and maximum limits established per game or event.
Minimum and Maximum Bets: Each game or betting service details applicable wager limits, which may vary depending on the game type or promotional conditions.
Types of Bets: Supported bet types include fixed odds, live bets, multi-bets, and other variants as offered by roobet.
Modification and Cancellation: Once a bet is confirmed and accepted, it cannot be modified or cancelled by the Player unless explicitly stated otherwise in the game rules or promotion terms.

Conduct

Players must conduct themselves in a respectful and sportsmanlike manner in all roobet environments, including live casino chats, forums, and customer support interactions.
The use of insults, threats, harassment, fraud, collusion, or any attempts to manipulate game outcomes or the platform is strictly prohibited.
Any breach of rules or improper behavior may result in warnings, suspension, or termination of the Account as outlined in the Termination & Suspension section.

Bonus Terms

roobet offers various Bonuses to enhance Players' gaming experiences, which are subject to these terms:

Activation: Bonuses must be activated according to specified criteria, such as making a qualifying deposit or entering a promotion code.
Wagering Requirements: Players are required to wager the Bonus amount a certain number of times within a designated timeframe, typically 30 days, unless otherwise stated.
Prohibited Games and Actions: Certain games may be excluded from contributing to wagering requirements or from Bonus use, as detailed in each Bonus's terms.
Combining Promotions: Bonuses cannot be combined unless explicitly permitted; Players may use only one Bonus or promotion at a time.
Forfeiture: Failure to meet wagering requirements or violation of the Bonus terms will result in forfeiture of Bonus funds and any associated winnings.

Payments & Withdrawals

roobet supports multiple secure payment methods for deposits and withdrawals, in full compliance with Canadian regulations:

Deposit Methods

Major credit and debit cards (e.g., Visa, MasterCard)
Electronic wallets (e-wallets) such as Neteller, Skrill, and similar services
Cryptocurrency options, including but not limited to Bitcoin, Ethereum, and Litecoin

Withdrawal Methods

Withdrawals will be processed via the method used for deposit where possible, subject to verification requirements.
Bank transfers may be used if other options are unavailable.

Limits, Fees, and Processing Times

roobet applies minimum and maximum limits to deposits and withdrawals depending on the payment method.
No fees are charged by roobet for deposits or withdrawals; however, third-party providers may impose fees.
Withdrawal processing times typically range from 1 to 5 business days, depending on the payment method and verification status.

Refunds

Refunds of bets or Bonuses may occur in cases of canceled events, technical errors, or fraud detection, consistent with roobet's policies.
Such refunds are subject to review and may not exceed the original wager or Bonus amount.

Limitation of Liability

roobet commits to providing a fair and safe gambling environment; however, limitations on liability apply as follows:

The Operator guarantees the accuracy and correctness of gameplay results and the fairness of the software used.
roobet is not liable for losses arising from technical failures, internet interruptions, or unauthorized access.
Do not hold roobet responsible for damages or losses beyond the amount of the Player's original valid bet.
roobet excludes liability for indirect, incidental, or consequential damages related to the use of its services.

Intellectual Property Rights

All content on roobet-ca.casino, including software, graphics, text, logos, and other materials, is protected by copyright and intellectual property laws. No part may be copied, reproduced, distributed, or used without explicit written permission from roobet. Unauthorized use constitutes infringement and may result in legal action.

Privacy & Data Protection

roobet processes Users' personal data in accordance with its Privacy Policy, fully compliant with applicable Canadian data protection laws. All information collected during registration, KYC verification, and transactional activities is handled securely and with respect for User privacy.

Changes to Terms

roobet reserves the right to amend these Terms at any time. Users will be notified of material changes by email and/or prominently displayed banners on the site. Continued use of roobet-ca.casino after notification constitutes acceptance of the revised Terms. If Users do not agree to updated Terms, they must cease use of the platform and close their Account.

Termination & Suspension

roobet may, at its sole discretion and without prior notice, suspend or terminate a User's Account for reasons including but not limited to:

Violation of these Terms or applicable laws
Fraudulent or suspicious activity
Failure to comply with KYC or verification requests
Responsible gaming concerns

Upon termination or suspension, roobet will notify the User via email. Remaining Account balances will be refunded subject to verification and settlement of pending wagers, unless otherwise prohibited by law or fraud investigation.

Governing Law & Jurisdiction

These Terms and any disputes arising out of or related to the use of roobet-ca.casino shall be governed by and construed in accordance with the laws of Canada. Any disputes shall be resolved through binding arbitration or by the competent courts within Canada, pursuant to the Operator's discretion and applicable law. Users agree to submit to such jurisdiction and waive objections to venue.

Contact Information

For any inquiries, support requests, or legal matters, please contact roobet through the following channels:

Customer Support Email: [email protected]
Legal Department Email: [email protected]
Customer Support Phone: +1-800-555-ROOB (7662)
Mailing Address:
roobet Legal Department
123 Gaming Avenue,
Toronto, ON M5J 2N1,
Canada